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Lifetime Warranty

YOURS FOREVER

At Krusell, we believe in all of our products and hope you are as delighted with them as we are. Take a peek at our global product warranties below.
If you have any ques­tions, please contact our warranty de­part­ment at warranty@krusell.se to ans­wer any ques­tions.

Is your damaged product covered by Lifetime Warranty?

The Life­time War­ranty is valid on all cases, covers and other Krusell acces­so­ries. If your parti­cular case is not avail­able, i.e.
if we do not have it in stock any­more, you will get to cho­ose a suit­able re­place­ment of our uni­ver­sal cases in­stead. We do not give any re­funds.
Please read under the cor­rect section be­low to find out if the damage of your Krusell pro­duct quali­fies for the life­time war­ranty.
In order to enjoy your lifetime warranty you need to log in and register your product.



To get lifetime warranty for your product you need to register the product on our website. You register the product by using the code located inside the case. In the picture above the digits that are used for the registration are marked inside the red box.


QUALIFICATION FOR OUR WARRANTY

CASE, POUCH, COVER OR BAG

You are covered by lifetime warranty:
  • If you are the original purchaser.
  • If your case shows a defect that is related to a production failure.
  • CASE, POUCH, COVER OR BAG

    You are covered by lifetime warranty:
  • If you are the original purchaser.
  • If your case shows a defect that is related to a production failure.
  • Exemptions from the lifetime warranty
  • If your product is subject to fair wear and tear.
  • Alternation, or force majeure, such as floods and earthquakes.
  • Krusell will not assume any responsibility for any loss or damage incurred in shipping.
  • Any repair work on Krusell products by unauthorized third parties voids any warranties.
  • Krusell does not take any responsibility for third party products, i.e., Krusell will not reimburse any damage to devices used together with Krusell products.
  • Exemptions from the lifetime warranty
  • If incorrect preparation
  • Installation error, this includes bubbles and trapped debris or incorrect alignment
  • If abnormal use
  • If your product is subject to fair wear and tear
  • Damage from fluids due to cleaning is not covered by the replacement warranty
  • If product been exposed to extreme cold
  • If product been exposed to extreme heat
  • Excessive force against the product
  • Accidents
  • Damage from fire, explosion, liquid submersion or discoloration
  • Alternation, or force majeure, such as floods and earthquakes
  • Krusell will not assume any responsibility for any loss or damage incurred in shipping
  • Krusell does not take any responsibility for third party products, i.e., Krusell will not reimburse any damage to devices used together with Krusell produc